This history of driving behavior includes maps and reports showing where the vehicle has been at specific times, at what speed it has been driven and related information that helps parents monitor and enforce the agreements they have established with their youngsters.

Appearance of actual unit
may vary from that pictured.

What Does the Vehicle Tracker Do?

What Reports Can I Get?  
Get the whole view. Download a booklet that shows how your tracking web site works, reports you can get and "how to" information; learn about features, settings and capabilities.

Your teen's car can "phone home" to alert you of driving outside of agreed-upon boundaries.
By defining an area around your home (highschool, college campus, etc.) you'll receive an alert if the vehicle is driven outside those boundaries. The "Manage Geo-Fences" option at your tracking web site allows you to create and update these "electronic fences" as you wish.

How do parents use this automatic alert?
Some set an "electronic fence" around the high school so that unauthorized outings during the school day can be managed and monitored. Others may set a fence around their home location, extending a distance that includes the normal, agreed upon driving area. Beginning drivers, in particular, may tend to take "extra rides" beyond established boundaries, often increasing their risk for a crash. Knowing where your teen drives is a key component to managing and mentoring your young adult driver.

You can obtain each day's maximum speed to assure that safe driving is at the forefront of your teen's mind.
Driving history reports are available with the click of a mouse at your password-protected web site. You - and your teen - will quickly see the speed at which the vehicle was driven that day. With accurate information at hand, you're in a position to provide the guidance your young driver may need to improve his or her driving performance.

You can monitor the vehicle and get detailed driving history.
The Vehicle Tracker updates its position with the GPS satellites once each second. This data is accumulated, then transferred to your password-protected tracking web site every five minutes whenever the ignition is "on." When the vehicle stops for more than two minutes, you'll see a "stop" logged at the web site until the vehicle moves again. Once in motion, Vehicle Tracker resumes updating your web site every five minutes.

Here's what you'll see at your site:

• Vehicle Location - Receive current location, speed and heading...right now!
• Ignition on/off reports
• Stop (for 2 minutes or more), including where and how long stopped.
• Top Speed of the Day - The fastest speed for the current day.
• A variety of reports including "Events," "Speeding," "Activity," "Stops" -- in tabular and mapped formats. You choose the dates and times for each report.
• Do you want to print or "export" the report? A click of your mouse gives you reports for Today, Yesterday, This Week or Last Week. You have the ultimate tool for giving guidance to your young driver, leading him or her to safer driving behavior.
  

I ordered the Vehicle Tracker. How do I install it?
Attempting to install the device on your own may void your warranty or cause damage to the device or your car. For this reason, we recommend that you have the Vehicle Tracker professionally installed by a local shop that installs car audio systems, car alarm systems and other after market products.

Recommended: Contact any Best Buy store for installation. Their trained technicians can install Vehicle Tracker in about one hour. Simply give the installer the email you receive when you place your order. It contains a web address that provides complete installation and checkout instructions. 

If you prefer to find your own installer, or do not have a Best Buy in your area, you should look for installers who hold the MECP certification (Mobile Electronics Certified Professional). If you need help locating an installer in your area, please contact our Customer Service department.

How does Vehicle Tracker communicate?
When the vehicle "phones home" it makes a call directly through the cellular network. This call can be delivered to your cell phone as a text message, or to an email address you specify. You can set an unlimited number of email addresses. This means you can receive notifications at home, at work, at your spouse's work, to your cell phones and your wireless PDA's. Alerts are sent simultaneously to every address you define. Result: You can always be in touch with system generated alerts, regardless of where you may be -- or the time of day or night. And, of course, you can update or change these addresses via your monitoring web site at will.

Can I get a discount on my insurance by installing the Vehicle Tracker?
The Vehicle Tracker may qualify as an anti-theft device under state laws regulating the insurance industry. Please contact your insurance agent or carrier to determine if an anti-theft device discount is available in your area. Additionally, several states have laws mandating that insurance carriers offer anti-theft discounts.

What is the difference between the Vehicle Tracker and Vehicle Reporter?
The Vehicle Tracker is an "active" device that allows two way communication between you and the vehicle. The Vehicle Reporter is "passive." It records driving history that can be downloaded periodically to your PC. Both give comparable information to parents. Click for a side-by-side comparison of the monitoring and vehicle tracking solutions available to you.

Coverage and Costs

Where does the Vehicle Tracker work?
The Vehicle Tracker covers over 95 percent of the United States, using either the AT&T or T-Mobile cellular data networks. Your unit will be configured to provide the best coverage based on the ZIP code you provide at time of order. You can check coverage in your area by clicking the logo for each wireless carrier.

AT&T Coverage Map

T-Mobile Coverage Map

What's the monthly monitoring fee?
The monthly monitoring fee is $29.95 and requires a one-year contract. The Vehicle Tracker sends a location fix every five minutes, which includes several kinds of information as noted above. Each 5-minute report sends the current speed, location and any events that have occurred, such as excessive speed, driving outside the pre-defined boundaries you have set, etc. This information is stored at, and accessible to you for review, through your secure tracking web site.

Unlike some GPS units that incur charges every time you "call" the vehicle, the Vehicle Tracker reports continuously every five minutes. You do not pay per report or per inquiry. There are no additional charges to access driving history; you can check and even download details as often as you like!

What warranty is provided?
The unit is warranted for TWO years. Contact Customer Service at 866.930.TEEN (8336) if you need assistance.

Reports and Notification

How do I retrieve tracking information and manage my account?

1. Log in to your secure locator web site. The web address, your ID and password are provided with your Vehicle Tracker delivery.

2. Choose the information you want -- mapping, reports, setting, geo-fences and more.

3. The requested information appears in your web browser where you can view driving history, print reports, export information -- all for the purpose of helping your teen down the road of safer driving performance.

I lost my Vehicle Tracker ID and password.

Visit the tracking web site and reset your password, which will be emailed to you for confirmation.